Privacy Policy

  1. Introduction
  2. Information Collected
  3. Uses & Sharing of Personal Info
  4. Your Choices and Obligations
  5. Payment & Cancellation
  6. Important Info


GoodUnited's mission is to create more meaningful and personal relationships. Our registered users ("Members") share their causes, engage with their network, exchange knowledge and insights, post and view relevant content, and find charitable opportunities. Content on some of our services is also visible to unregistered viewers ("Visitors"). We believe that our services allow our Members to build a meaningful relationship with those that affect the causes they care about. The cornerstone of our business is to focus on our Members first.

Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy:

This Privacy Policy applies to and and all other GoodUnited websites, apps, developer platforms and other products and services (collectively the "Services"). We may modify this Privacy Policy from time to time, and if we make material changes to it, we will provide notice through our Service, or by other means so that you may review the changes before you continue to use our Services. If you object to any changes, you may close your account. Continuing to use our Services after we publish or communicate a notice about any changes to this Privacy Policy means that you are consenting to the changes.

What Information Is Collected

2.1. Data Controllers

The personal information provided to or collected by our Services is controlled by GoodUnited Corporation, 1306 Shire Rd., Mt. Pleasant, South Carolina 29464. If you have any concern about providing information to us or having such information displayed on our Services or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not become a Member, visit our websites, or otherwise use our Services. If you have already registered, you can close your accounts. We collect your personal information in the following ways:

2.2. Registration

To create an account on GoodUnited, you must provide us with at least your name, email address, and a password and agree to this Privacy Policy, which governs how we treat your information. You may provide additional information during the registration flow (for example, your causes) to help you build your profile and to provide you more customized services (for example: updates, content, more relevant charitable opportunities). You understand that, by creating an account, we and others will be able to identify you by your GoodUnited profile.

2.3. Profile Information

After you create an account, you may choose to provide additional information on your GoodUnited profile, such as descriptions of your causes and organizations supported. Providing additional information enables you to derive more benefit from our Services by helping you express your charitable identity; find other organizations, opportunities, and information; and help organizations better support you. It also enables us to serve you ads and other relevant content on and off of our Services.

2.4. Customer Service

When you contact our customer support services (e.g. on our Help Center), we may have to access your content, Groups and other contributions to our Services and collect the information we need to categorize your question, respond to it, and, if applicable, investigate any breach of our User Agreement or this Privacy Policy. We also use this information to track potential problems and trends and customize our support responses to better serve you. We do not use this information for advertising.

2.5. Using the GoodUnited Sites

We collect information when you use (whether as a Member or a Visitor) our websites, our platform technology (such as customized cause content) or other Services. For example, we collect information when you view or click on content on and off our Services, perform a search, join and participate in causes, participate in polls and share content on and off our Services. If you are logged in on, another Service or one of our cookies on your device identifies you, your usage information and the log data described in Section 2.9 of this policy, such as your IP address, will be associated by us with your account. Even if you're not logged into a Service, we log information about devices used to access our Services, including IP address.

2.6. Cookies

We use cookies and similar technologies, including mobile application identifiers, to help us recognize you across different Services, learn about your interests both on and off our Services, improve your experience, increase security, measure use and effectiveness of our Services, and serve advertising. You can control cookies through your browser settings and other tools. By visiting our Services, you consent to the placement of cookies and beacons in your browser and HTML-based emails in accordance with this Privacy Policy.

2.7. Log Files, IP Addresses, and Information About Your Computer and Mobile Device

When you visit or leave our Services (whether as a Member or Visitor) by clicking a hyperlink or when you view a third-party site that includes our cookies (or similar technology), we automatically receive the URL of the site from which you came or the one to which you are directed. We also receive the internet protocol ("IP") address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing GoodUnited using a mobile device), and the name of your ISP or your mobile carrier.

2.8. Contact List and Other Services That Sync with GoodUnited

2.9. Other

Our Services are a dynamic, innovative environment, which means we are always seeking to improve the Services we offer you. We often introduce new features, some of which may result in the collection of new information. Furthermore, new partnerships or corporate acquisitions may result in new features, and we may potentially collect new types of information. If we start collecting substantially new types of personal information and materially change how we handle your data, we will modify this Privacy Policy and notify you in accordance with Section 5.1.

How We Use Your Personal Information

3.1. Consent to GoodUnited Processing Information About You

The personal information that you provide to us may reveal or allow others to identify aspects of your life that are not expressly stated on your profile (for example, your picture or your name may reveal your gender). By providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms and conditions of our User Agreement and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy. Supplying to us any information deemed "sensitive" by applicable law is entirely voluntary on your part. You can withdraw or modify your consent to our collection and processing of the information you provide at any time, in accordance with the terms of this Privacy Policy and the User Agreement, by changing your account settings or your profile on GoodUnited, or by closing your GoodUnited account.

3.2. GoodUnited Communications

We communicate with you through email, notices posted on the GoodUnited websites, messages to you, and other means available through the Services, including mobile text messages and push notifications. Examples of these communications include: (1) welcome and engagement communications - informing you about how to best use our Services, new features, updates about other Members you are connected to and their actions, etc.; (2) service communications - these will cover service availability, security, and other issues about the functioning of our Services. These messages will be sent to you based on your profile information, cause preferences messaging preferences. You may change your email and contact preferences at any time by signing into your account and changing your GoodUnited settings.

Please be aware that you cannot opt out of receiving service messages from us.

3.3. User Communications

Many communications that you initiate through our Services (for example, an invitation sent to a non-Member) may list your name in the header of the message. Messages you initiate may also provide the recipient with aggregate information about your causes (for example, how many organizations are in your network).

3.4. Service Development; Customized Experience

We use information and content that you and other Members provide to us to conduct research and development for the improvement of our Services in order to provide you and other Organizations, Members and Visitors with a better, more intuitive experience and drive membership growth and engagement on our Services and to help connect professionals to economic opportunity.

We also customize your experience and the experiences of others on our Services. For example, when you sign in to your account, we may display the names and photos of new Members who have recently joined your network or recent updates from your causes and organizations you follow. We try to show you content, such as news and opportunities, that is relevant to you, your causes, or organizations you support. We also use Members information and content for invitations and communications promoting our Services that are tailored to the recipient.

3.5. Sharing Information with Third Parties

We offer a "public profile" feature that allows you as a Member to publish portions of your cause profile to the public Internet. This public profile will be indexed and displayed through public search engines when someone searches for your name. You may choose the parts of your profile that search engines index or completely opt out of this feature in your GoodUnited account settings, or limit the publicly visible information in your SlideShare profile. However, third-party search engines may not automatically update their caches, which may contain old public profile information. Unless you delete them, your profiles on are always viewable on the respective Services.

The visibility of your cause profile to other Members and Organizations depends on your degree of connection with the viewer, the causes they may have, their usage of the Services, access channels and search types (e.g. by name or by keyword).

We do not rent or sell personal information that you have not posted on our Services, except as described in this Privacy Policy. We will not disclose personal information that is not published to your profile or generated through engagement with our other services, except to carry out your instructions (for example, to receive additional content) or unless we have your separate consent, unless we have a good faith belief that disclosure is permitted by law or is reasonably necessary to: (1) comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Privacy Policy or our User Agreement; (3) respond to claims of a violation of the rights of third parties; (4) respond to Member service inquiries; or (5) protect the rights, property, or safety of GoodUnited, our Services, our Members, Visitors, Organizations or the public. See Section 2.14 for additional details about our compliance with legal requests for information.

We support middleware providers that offer archiving solutions to firms subject to legal and regulatory archiving requirements, which, with your permission, facilitate the archiving of your communications and other activity by a third party for compliance purposes. Content distributed through our sharing features and third-party integrations may result in displaying some of your personal information outside of our Services. For example, when you post content to a Group that is open for public discussion, your content, including your name as the contributor, may be displayed in search engine results.

Also, if you have opted to bind any of your Service accounts to your Facebook or other similar account, you can easily share content from our Services to these third party services, in accordance with your account settings (which you may change at any time) and respective policies of these third parties.

3.6. Polls and Surveys

Polls and Surveys may be conducted by us, Members, or third parties. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personal information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it.

3.7. Search

You can search for Members, causes and community content from our Services. We use personal information from our Services, including Member profiles, cause content, and Organization Pages, to inform and refine our search service.

3.8. Groups

If you participate in our Services, share content on your network update stream, or import a blog or other content, you should be aware that any information you choose to disclose using these services can be read, collected, and used by other Members in these forums, developers, and other third parties. We are not responsible for the information you choose to submit. You can remove your organization's posts at any time. However, others may have received the content, copied and used the information that you shared.

3.9. Pages for Organizations

Pages on our Services are public (e.g., 501c3 organization), and any communications or information shared through them will be accessible by the entity that created them. If you follow a cause or organization, you will be listed among its followers, which can be viewed by others including the page owner. We use aggregate information about followers and viewers to provide data about such pages' performance (for example, visits and updates).

3.10. Compliance with Legal Process and Other Disclosures

It is possible that we may need to disclose personal information, profile information, or information about your activities as a Member or Visitor when required by law, subpoena, or other legal process, whether in the United States, Ireland, or other jurisdictions, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of GoodUnited, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, we may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but do not commit to challenge every demand. To find out more about how we engage with government requests for data see our Law Enforcement Data Request Guidelines.

3.11. Disclosures to Others as the Result of a Change in Control or Sale of GoodUnited Corporation

We may also disclose your personal information to a third party as part of a sale of the assets of GoodUnited Corporation, a subsidiary, or division, or as the result of a change in control of the company or one of its affiliates, or in preparation for any of these events. Any third party to which we transfers or sells our assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy.

3.12. Service Providers

We may employ third party companies and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to GoodUnited not to disclose or use it for other purposes.

3.13 Data Processing Outside Your Country

We may transfer your information and process it outside your country of residence, wherever GoodUnited and service providers operate.

Your Choices and Obligations

4.1. Rights to Access, Correct, or Delete Your Information, and Closing Your Account

You have a right to (1) access, modify, correct, or delete your personal information controlled by GoodUnited regarding your profile, (2) change or remove your content, and (3) close your account. You can request your personal information that is not viewable on your profile or readily accessible to you (for example, your IP access logs) through GoodUnited's Help Center. If you close your account(s), your information will generally be removed from the Service within 24 hours. We generally delete closed account information and will de-personalize any logs or other backup information through the deletion process within 30 days of account closure, except as noted below.

Please note: Information you have shared with others (for example, cause content) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. Groups content associated with closed accounts will show an unknown user as the source. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of our Services, because this information may not be in our control. Your public profile may be displayed in search engine results until the search engine refreshes its cache.

4.2. Data Retention

We retain the personal information you provide while your account is in existence or as needed to provide you services. We may retain your personal information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between Members, prevent fraud and abuse, or enforce this Privacy Policy and our User Agreement. We may retain personal information, for a limited period of time, if requested by law enforcement. Our Customer Service may retain information for as long as is necessary to provide support-related reporting and trend analysis only, but we generally delete or de-personalize closed account data.

Payment and Cancellation

5.1. Term.

This Agreement will commence on the date listed on the confirmation email sent to Subscriber and, unless Subscriber is currently under a month-to-month subscription, will continue for a period of 12 months (the "Initial Term") and will automatically renew for additional one-month terms (each, a "Renewal Term") unless either party notifies the other party of its intent to not renew at least 30 days prior to the end of the Initial Term or the then current Renewal Term. The Initial Term and all such Renewal Terms are collectively referred to as the "Term."

5.2. Cancellation of Subscription.

If Subscriber elects to cancel its subscription to the Platform, Subscriber must call GoodUnited and speak with a Client Success Manager, who will confirm cancellation via email. Cancellation and termination of this Agreement will be effective within 5 business days of receipt of the email, if Subscriber cancels during the Initial Term, and within 30 days if Subscriber cancels within any Renewal Term or other month-to-month subscription.

5.3. Fees.

In exchange for the provision of the Platform, Subscriber agrees to pay GoodUnited all fees listed on the confirmation email sent to Subscriber or otherwise agreed to by Subscriber during the subscription process ("Fees"). Subscriber agrees that (i) Fees are due and payable in United States dollars (ii) Fees are not based on actual usage, and (iii) except as set forth in Section 18, payment obligations are non-cancelable and Fees paid are non-refundable. Fees are based on monthly periods that begin on the subscription start date and each monthly anniversary thereof (or the last day of the applicable month if a given month does not have a corresponding day).

5.4. Invoicing and Payment.

Subscriber will provide GoodUnited with valid and updated credit card information, or with an alternative payment method reasonably acceptable to GoodUnited. If Subscriber provides credit card information to GoodUnited, Subscriber authorizes GoodUnited to charge such credit for all Fees due hereunder. Such charges shall be made in advance, either monthly or annually. Subscriber is responsible for maintaining complete and accurate billing and contact information in its account.

5.5. Suspension or Cancelation of Access to the Platform.

If any amount owing by Subscriber under this or any other agreement for services is twenty-one (21) or more days past due, GoodUnited may, without limiting its other rights and remedies, suspend or cancel Subscriber's access to the Platform (including without limitation Subscriber's access to all Data) until such amounts are paid in full.

Important Information

6.1. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you on the Services or by some other means, such as email. Please review the changes carefully. If you agree to the changes, simply continue to use our Services. If you object to any of the changes to our terms and you no longer wish to use our Services, you may close your account(s). Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Using our Services after a notice of changes has been communicated to you or published on our Services shall constitute consent to the changed terms or practices.

6.2. Security

We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on our Services is password-protected, and data such as credit card information is protected by SSL encryption when it is exchanged between your web browser and the Services. We also offer secure https access to the website. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Members are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.